* ‘You’ is plural of course, because grammar is also one of my favourite things! But please, to continue…

Raindrops on roses and long baths all steamy,
Cake in the oven and music all dreamy,
Express post packages flyin’ out with wings,
These are a few of my favourite things.

Pale coloured lotions with textures of pleasure,
Gorgeous aromas and richness to treasure,
Frankincense, Myrrh and things Y’s women bring,
These are a few of my favourite things.

But wait… While we’re on the subject, my favourite things include our customers being really, really happy and when the Y natural team is happy. And while it really HAS been a fun time for us lately, it’s also been quite pressured, with a ton of manufacturing and trying to do things in an orderly way when we’re dividing our time between different locations.

I’m really not kidding when I say we’ve been doing double double toil and trouble, while the fires burn and cauldrons bubble. We’ve made our lush 1100 RESPOND Conditioner, silky 502 HYDRATE Moisturiser, our ever-popular 102 CLEAN Foaming Cleanser and 700 SOFT Hand & Body Lotion. Oh, and we’ve made 600 SMOOTH Anti Age Serum, 601 NOURISH Luxury Treatment and 602 RESTORE and 703 SOOTHE Cool Calm Gel.

To make sure that nothing has accidentally slipped through the cracks, I’m spending today at work, double checking all our records, making sure all orders have been sent or are ready to send tomorrow, and generally dotting all our Is and crossing our Ts. If you’ve been expecting a package, fear not because it’s either arriving tomorrow or will arrive the next day!

We thank you for your support over the past year – it matters more than you can imagine. We thank you for your patience too, because try as we might, we’re not always perfect. And we thank you for inspiring us to stay focused on our dreams in 2019.

Please do join us in making the most of the last two weeks of 2018, make them big and make them happy!

Barbara xx

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